Tuesday 8 December 2015

The questions that you should ask all web hosting companies

Selection of the right web hosting company to host your site is vital and ogten very confusing with the rise in number of web hosts. The matter does not rest with just selecting a company with good review, going through their plans and assessing their service, there is more to it. In fact most of the ice lies under water. So, it is also essential to find out about what is not very clear, is left unsaid and unanswered.

Web Hosting


Here is a comprehensive list of questions that should be asked even to the top web hosting companies in the USA and get every thing cleared before taling the final step of signing in.

You can start your interview with the basic first and dig into the intricacies. Any leading web hosting company with efficient customer support system should be comfortable in answering these questions:

  1. What is the uptime guarantee that they provide?

  2. Do they have a specific average monthly uptime limit?

  3. What is the type of customer service they provide- whether they are available over phone, email or only online?

  4. What is the limit of support- whether they are available 2487 for online chat support/phone support?

  5. Do they provide free set-up assistance?

  6. What are the payment terms-whether they take an advance annual payment, or if the payment can be given in installment?

  7. What is their renewal terms and fees- whether the discounted rate you have subscribed for be increased, is so – by how much?

  8. Ask for their flexibility in upgrading- whether it is a complex process and takes hours to transfer the plan?

  9. In case if you need to transfer your host, what are their terms and conditions, whether they will provide the necessary assistance?

  10. What type of security they provide- whether facilities for regular backup and offline backup and storage of data is available?

Start with these basic questions to get some idea of the service that you are about to get from your selected web host. The top web hosting companies of USA will be able to satisfy you with their answers, in case if you are thinking about cheap web hosting companies, be a little skeptical.

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